Incident Notification - experiencing slowdown (spinning) on all blinds.com pages.

We believe the issue was caused due to an invalid cart with multiple promos. We removed the affected cart entry from user session. The team is working on a permanent fix

We've now resolved the incident. Thanks for your patience.

We've confirmed there is a problem, we're working to resolve it.

Next update at 4:15pm

Summary:

experiencing slowdown (spinning) on all blinds.com pages.

Impact

• Incident Started: 3:17pm
• Affecting Customers: Yes
• Affecting CEC: Yes
• Ongoing Impact:
  • blinds.com is experiencing slowdown on all pages, unable to checkout

Detail:

[History] We are currently investigating the issue.

ETA:

We will have another update by 4pm

Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.