Incident Notification - [Brief Description]
We've now resolved the incident. Thanks for your patience. this was is resolved on end of sunday
Issue fixed .Systems are Recovering
Summary: THD Enterprise wide DB2 Database Outage due z17 Migration from yesterday evening
Impact • Incident Started: Yesterday 10PM • Affecting Online Customers: Yes(All Customers) • Affecting Stores: Yes • Revenue Impact: How much is being lost in revenue with this outage? No Sales • Ongoing Impact: o Customers cannot create new designs in online and instore
Detail: THD engineering team is aware of the issue and is working to get things back up and running as quickly as possible Teams Meeting link :https://teams.microsoft.com/meet/213777030542152?p=FmhDcafRu76eKz8Oms
ETA: Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.
-
HomeDepot.com
- Countertops
-
Design Builder In Store
- Countertops
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
- * Message frequency varies.
- * Message and data rates may apply.
- * You can reply STOP at any time to unsubscribe.
-
Text Message{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from GCC Systems Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about GCC Systems Status.