We've now resolved the incident. Thanks for your patience.
This was bug that was identified that wasn't fixed when we went live. This was a problem with holding off deploying for Thanksgiving and Christmas.
There was a workaround in place so it wasn't a high priority bug in the backlog and it was missed.
For payments of $0 (promos, remakes,...) the system is requiring a credit card and preventing checkout. This has been affecting the CEC since yesterday.
The combine billing and shipping has logic to require a credit card for $0 purchases. We are currently working on a bug fix for this.
The CEC has been notified to place the order Offline.
We will have the update out today and will alert everyone when it is complete.
#GCC-ProdSupport
Please standby for further updates, and we'll be in touch as soon as we know more.
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