[Production Notice] - ExactTarget Outage

Uptime Impact: 1 day, 23 hours, 52 minutes, and 5 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Updated

We have validated that the issue is impacting a small subset of users.

We will continue to work to resolve this.

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GCC Technology Team
Identified

We've confirmed there is a problem, we're working to resolve it.

Next Update 3:00pm.

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GCC Technology Team
Investigating

Summary:

We are currently experiencing an issue with ExactTarget emails

Detail:

We are currently tracking down an issue with ExactTarget emails being generated. This is impacting some of our customer-facing emails on all sites. We have actively working with ExactTarget to track down the cause of the issue and resolve it.

ETA:

There is no current ETA, next update at 1:45pm.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
  • HomeDepot.com
    • Custom Blinds
    • Blinds Estimate Builder
    • Countertops
    • Kitchen Estimator
    • Storm Doors
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca