Incident Notification - Blinds.com - BOGO issue

Uptime Impact: 33 minutes and 8 seconds
Resolved
Updated

Issue was from an old promo type that was not previously made variant-aware. Modifications were made to bring this promo type up to date and deployed.

Avatar for GCC Technology Team
GCC Technology Team
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for GCC Technology Team
GCC Technology Team
Investigating

Summary:

We are currently experiencing an issue with a new BOGO promo on the blinds.com site.

Impact

  • Incident Started: 7:09 am reported
  • Affecting Customers: Yes
  • Affecting CEC: Yes
  • Other department affected: N/A
  • Ongoing Impact:
    • BOGO is not working for all available items associated.

Detail:

[History] Teams are actively debugging the issue.

ETA:

Unknown resolution. Next update 10am.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

Avatar for GCC Technology Team
GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • PIP
    • PLA
    • Cart
    • Checkout
    • M&I Estimate Builder
    • Others