Incident - Blinds.com Ignoring Varient Overrides

Uptime Impact: 22 minutes and 58 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Issues with new product setup .net code. had to roll it back.

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GCC Technology Team
Investigating

Summary:

The configurator isn't respecting Variant overrides. This is showing additional option/choices on the variants that shouldn't be there.

These configurations are still valid and will work, but this will confuse customers (example: Light filtering variant will show Blackout option).

Impact

  • Affecting Customers: Yes, this could confuse customers on configurator.
  • Affecting CEC: Yes, this could confuse the CEC on configurator

Please remain attentive to forthcoming updates, as additional information will be disseminated promptly upon availability. We sincerely apologize for any inconvenience this may cause to your work. We acknowledge the importance of your access to our services and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • PIP