Incident Notification - Intermittent PayPal Outage

Uptime Impact: 3 days, 17 hours, 41 minutes, and 2 seconds
Resolved
Updated

3rd party paypal outage. Was not happening consistently so we did not turn off paypal for the entire site.

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GCC Technology Team
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Identified

Summary:

We are currently experiencing intermittent PayPal outages.

Impact

  • Affecting Customers: Yes
  • Affecting CEC: Yes
  • Ongoing Impact:
    • customers/CEC are unable to consistently checkout with Paypal customers.

Detail:

[History] [What are we doing to fix it]

  • This is a 3rd party outage within PayPal. They are aware of the issue and are currently working to resolve it back to 100%.

ETA:

Unknown ETA of resolution. We will relay any and all updates when they come in.

Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • Checkout
  • AmericanBlinds.com
    • Checkout