Blinds.com pages are spinning

Uptime Impact: 28 minutes and 46 seconds
Resolved
Updated

The issue revolved around a deploy that failed with servers not being responsive. Infrastructure was called in to restart IIS on BCOMWB[1-6] and allowed all servers to go healthy. Additional investigation will be required.

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GCC Technology Team
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Investigating

Summary:

blinds.com pages are spinning

Impact

  • Incident Started: 3:15pm
  • Affecting Customers: YES
  • Affecting CEC: YES
  • Other department affected: any department accessing blinds.com
  • Ongoing Impact: unable to service customer

Detail:

[History] We are currently triaging the issue

ETA:

No Current ETA

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com