[Production Notice] - Phone System impacted - blinds.com/americanblinds.com

Uptime Impact: 1 hour, 59 minutes, and 3 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for GCC Technology Team
GCC Technology Team
Updated

We have escalated the issue with our 3rd party telecom provider.

Once the issue has been identified, an update will be sent out with an ETA for resolution.

Avatar for GCC Technology Team
GCC Technology Team
Investigating

Summary:

Experiencing an issue with the inbound calls for blinds.com and americanblinds.com

Detail:

We are currently tracking down the cause of the issue

phone line for justblinds.com is currently working

ETA:

No current ETA.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

Avatar for GCC Technology Team
GCC Technology Team
Began at:

Affected components
  • Blinds.com
  • AmericanBlinds.com