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GCC Systems Status
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    History
    1. GCC Systems Status
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    December 2025

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    15 December 2025

    Resolved Ended: 08:54 CST - 15 December 2025

    Incident Notification - Carting Estimates/Remakes

    Uptime Impact: 9 minutes and 24 seconds

    Summary: [What are the issues] Impact Incident Started: 8:12am Affecting Customers: Yes Affecting CEC: Yes Ongoing Impact: issues creating orders from esti...

    Blinds.com
    View notice →

    Resolved Ended: 08:00 CST - 15 December 2025

    Blinds.com: Automated Order Status Requests Are Disconnecting Callers

    Uptime Impact: 6 days, 16 hours, 17 minutes, and 49 seconds

    Customer calls to Blinds.com are being disconnected when selecting Option 1 to automatically check order status. The THD UC and Avaya teams are engaged and h...

    Infrastructure
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    3 Days without incident

    11 December 2025

    Resolved Ended: 11:33 CST - 11 December 2025

    Incident Notification - Issue adding M&I Measure Job to THD Cart

    Uptime Impact: 6 minutes and 34 seconds

    There is an issue adding M&I Measure job to the THD cart. Our team is aware of the issue and is investigating the source of the issue. Our next update wi...

    HomeDepot.com
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    10 December 2025

    Resolved Ended: 17:23 CST - 10 December 2025

    Incident Notification - Investigating Intermittent Loading and Carting Issue with Custom Safety Vest

    Uptime Impact: 1 hour, 35 minutes, and 51 seconds

    Summary: We are currently investigating an issue where Milwaukee Custom Safety Vest images will not load and customers cannot purchase from the page. Impact...

    HomeDepot.com
    View notice →
    November 2025

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