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GCC Systems Status GCC Systems Status GCC Systems Status
GCC Systems Status
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    History
    1. GCC Systems Status
    2. History

    July 2026

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    23 July 2026

    Resolved Ended: 09:17 CDT - 23 July 2026

    Production Issue - Impact to Service Providers

    Uptime Impact: 20 hours and 15 minutes

    Issue Summary: Some in-store POs created in HDSC are not importing into BDC. This is preventing service providers from seeing these orders in the Service Pro...

    Measure & Install (Internal)
    View notice →
    1 Days without incident

    21 July 2026

    Resolved Ended: 10:17 CDT - 21 July 2026

    Search Results Missing on Design Builder - Countertops + Millwork

    Uptime Impact: 1 hour, 41 minutes, and 45 seconds

    🚨 Production Notice: Design Builder Search Issue Status: Investigating / Ongoing Impact: Store Associates We are currently experiencing an issue with the Des...

    Design Builder In Store
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    20 July 2026

    Resolved Ended: 17:23 CDT - 20 July 2026

    Samples Site – UPS/WorldShip Scanning Issues Under Investigation

    Uptime Impact: 9 hours, 8 minutes, and 9 seconds

    Internet service at the Samples site was restored on Friday at approximately 3:00 PM CST. Product scanning was initially successful following the restoration...

    Samples Postage
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    2 Days without incident

    17 July 2026

    Resolved Ended: 15:49 CDT - 17 July 2026

    GCC Samples Site – Internet Service Outage

    Uptime Impact: 1 hour, 38 minutes, and 42 seconds

    We are currently experiencing an internet service outage that began at approximately 9:00 AM today. While this morning's orders were successfully pulled, ass...

    Samples Postage Infrastructure
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    August 2026
    June 2026

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