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Incident Notification - Carting Estimates/Remakes

Summary: [What are the issues] Impact Incident Started: 8:12am Affecting Customers: Yes Affecting CEC: Yes Ongoing Impact: issues creating orders from esti...

Blinds.com: Automated Order Status Requests Are Disconnecting Callers

Customer calls to Blinds.com are being disconnected when selecting Option 1 to automatically check order status. The THD UC and Avaya teams are engaged and h...

Incident Notification - Issue adding M&I Measure Job to THD Cart

There is an issue adding M&I Measure job to the THD cart. Our team is aware of the issue and is investigating the source of the issue. Our next update wi...

Incident Notification - Investigating Intermittent Loading and Carting Issue with Custom Safety Vest

Summary: We are currently investigating an issue where Milwaukee Custom Safety Vest images will not load and customers cannot purchase from the page. Impact...